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E-commerce stores

Online store design that works from order to delivery

We build your store on the platform that suits your business, connect payments and shipping, organise the catalogue and test the whole purchase journey before launch.

E-commerce stores

One store, many parts that must work together

Online store design does not stop at the storefront. The customer sees an attractive product page; behind it, a payment gateway has to accept the card, a courier has to collect the order, stock has to be right, and pages have to be found on Google. At Graphica we handle these parts together, from choosing the platform to the first order, and after it.

We build stores on Salla, Zid, Shopify or WooCommerce, and Graphica is an official partner of Salla and Zid. We help you choose the platform by the size of your catalogue, the markets you sell in, and the team that will run the store day to day. Each platform has its own page below explaining what we do on it.

Whether you want to build an online store for the first time, develop an existing store that is not working as you want, or move your store to another platform, we start by understanding your products and customers, then write you a plan before any design.

Who it is for

  • 01

    A brand starting to sell online

    You have products and an audience on social media, and want a store that takes orders instead of messages and manual bank transfers.

  • 02

    An existing store that needs rebuilding

    Your store works, but the design does not reflect your brand, orders stall at checkout, or running it day to day is exhausting.

  • 03

    A merchant moving platforms

    You have reached the limits of your current platform and want to move products, customers and links in an orderly way, without your orders stopping.

  • 04

    A brand selling in Saudi Arabia and the Gulf

    You need a store in Arabic and English that shows prices and VAT clearly and works with the payment and shipping options your customers use.

From problem to deliverable

What changes when we work together

Where stores usually stumble

What you get

  1. A default theme, like many other stores

    Your brand's design on a fitting theme

  2. Baskets left at checkout or at shipping cost

    A short, tested purchase journey

  3. Payments or shipping set up incompletely

    Payments and shipping tested with trial orders

  4. A messy catalogue with mixed photos

    An organised catalogue, consistent photos

  5. Slow pages on mobile

    Light pages, set up for search

  6. A launch with no follow-up

    Follow-up after launch, with improvements

clear stages, each with an output
04
accountable team that reviews every deliverable before handover
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Request a proposal

From plan to first order, and beyond

Our e-commerce store development runs in four stages.

  1. Stage 01: Plan

    Output: A store plan and scope

  2. Stage 02: Design

    Output: Approved designs

  3. Stage 03: Build and connect

    Output: A tested store

  4. Stage 04: Launch and improve

    Output: A live store, improvements list

FAQ

Answers before you ask

The questions we hear most before work starts.

  • The cost depends on the platform, the number of products, the level of design (an adapted theme or a custom design), the integrations you need, and whether you want us to write descriptions or photograph products. That is why we do not publish fixed prices. We start with a short call to understand your business, then send a written proposal setting out what we will build, what you will receive and the cost.

  • Time depends on the size of the catalogue, how ready the photos and text are, the number of integrations, and how quickly approvals come from your side. The written proposal includes a schedule of the stages and the output of each. What most often delays a launch is late product photos or payment gateway activation, so we start on both early and tell you at each stage what we need from you.

  • It depends on the size of your catalogue, the markets you sell in, how much customisation you need, and who will run the store day to day. Salla and Zid are Saudi platforms with an Arabic dashboard and local payment and shipping options; Shopify is a global platform suited to selling in several markets; WooCommerce runs on WordPress and gives you wider control in return for looking after hosting and updates. We set out the differences in the plan before you choose.

  • Yes. We move products, categories, customer data and past orders as far as both platforms' export and import tools allow, and redirect old URLs to the new ones where the platform supports it, to protect your indexed pages in search. Before the move, we give you a list of what will transfer as it is, and what needs re-entering or a replacement on the new platform.

  • Your product data and photos (or the products themselves if you want them photographed), your logo and brand identity, the documents payment gateways require to activate online payments, your contract with a courier if you have one, and someone on your team to approve designs and content. Anything missing goes into the plan, and we help you prepare it.

  • You do. We create the store and the payment and shipping accounts in your company's name, or work on your existing accounts with permissions you grant and can withdraw. At handover we pass you every permission and file, and show your team how to manage daily orders and products, so you do not depend on us for every small change. If you later need bigger development work, we agree it in a separate proposal.

  • We use it for catalogue work: drafting product descriptions, cleaning up photos, and suggesting tags and categories, and the team reviews every output before it is published. We do not put your customers' details or orders into AI tools; what we process is product data that will be published in your store anyway. We show you a sample of descriptions first, so you approve the style before it is applied to the whole catalogue.

Question not here?

Ask us on WhatsApp, or write it in the form below.

Ask for a plan for your store

If you are looking for an e-commerce design company to take your store from plan to launch, tell us what you sell, the platform you use or are considering, and where your store struggles today. We arrange a short call, then send a written plan with the recommended platform, the scope and the cost.

What happens next

  1. 1Our team reads your request and answers.
  2. 2We contact you by email or WhatsApp to arrange a short call.
  3. 3After the call, we send you a written proposal with the scope and cost.
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Step 1 of 5Organisation
What kind of organisation are you?

What kind of organisation are you?

This helps us understand what you need.